Interested in taking a cruise, but don’t know if it’s right for you? Check out these stories of exemplary cruise customer service experiences.
Our friends Gene and Chris are back to share a few of their experiences of cruise customer service.
Gene’s Disney Cruis Line Experience
On a Disney Cruise Line cruise, you have the same wait staff for each meal. The staff quickly learn your preferences and cater your experience to best suit you.
The room stewards and room service staff always quickly completed every request Gene’s family asked of them.
Chris’ Royal Caribbean and Carnival Cruise Line Experiences
The staff learns your name. They recognize you and help you even outside of the table dining times.
Chris’ son got sick during a cruise. The staff went above and beyond to help him have a great cruise experience. The medical staff took care of Chris’ son. The cleaning staff cleaned their room well. The dining staff made sure that Chris’ son got to enjoy the same meal as everyone else.
Even several years ago. Royal Caribbean followed safety procedures and quarantined Chris’ son to their cabin until they knew he wasn’t contagious. He wasn’t contagious. The cause of his getting sick was spending too much time in the sun.
Taking Kids on Cruises
Both felt comfortable letting their kids participate in the kids’ activities without them.
Check out prior episodes with our friends:
Contact Gene to book your magical vacation today!
Contact Chris to book your magical Vacation today!
What are your experiences with cruise customer service?
Please let us know in the All Things Travel Facebook group!
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Next on All Things Travel, Episode 41: Last-minute planning for your Walt Disney World trip?
Previously on All Things Travel, Episode 39: How to choose the best Disney World vacation for you.